Enhanced Care with Telehealth: Billing and Coding Best Practices and Lessons Learned

The rapid and fragmented rollout of telehealth regulatory changes brought about by COVID-19 has opened up options to remote care. However, it has left many providers confused about billing and coding requirements and there has been little operational guidance to ensure the best use of telehealth technologies. 

During this hour-long webinar, clinical, billing, and telehealth experts will share insights into how to successfully implement virtual care within a practice, plus help ensure you are applying the right strategies to optimize reimbursement.

After this webinar, you will know how to:
  • Establish a telehealth workflow that supports care continuity, patient engagement, and patient satisfaction
  • Develop and communicate telehealth processes and resources to ensure the best possible telehealth visit
  •  Identify potential coding and documentation gaps that may lead to resubmits or denials
  • Understand the changing telehealth billing landscape and where to find the latest information

*This material was recorded on June 3rd and reflects current industry practice as of that date. Please consult with an advisor about changes to the rules and regulations, and their application to your organization.
 


About the speakers:
Dr. Omar Caban is the president at Phycinitiy PLLC. He is a highly-accomplished pediatrician, board certified by the American Board of Pediatrics and the National Board of Physicians and Surgeons serving Fayetteville, Spring Lake, Cameron and Sanford area, specializing in pediatrics and adolescent medicine. He completed his residency in pediatrics at the University of Texas Health Science Center in Houston, Texas. He is an Associate Professor at Campbell University School of Medicine, Fellow of the American Academy of Pediatrics (FAAP), member of the North Carolina Medical Society, North Carolina Pediatric Society, the Pediatric Council on Clinical Information Technology and American College of Healthcare Executives (ACHE).

Douglas Swords helms the company’s back-office Revenue Cycle Management (RCM) service division, driving bottom line growth for Azalea clients. Swords brings over 17 years of experience in the healthcare industry, specializing in management and scaling of RCM operations for medical providers and facilities of all sizes and specialties including rural Critical Access and PPS hospitals in addition to provider based Rural Health Clinics.

Doug holds a Finance degree from Valdosta State University where he received the GOLD Alumni Award in 2008 and is a Certified Healthcare Business Management Executive (CHBME) through the Healthcare Business management Association (HBMA). He is currently the Board President for the Valdosta Lowndes County Habitat for Humanity Affiliate. He also serves as a Board member for the Valdosta State University Langdale College of Business and the South Georgia chapter of the Medical Group Management Association (MGMA).
The support staff and reporting capabilities have helped our office run more efficiently. Thank you for the customer service and personal attention our office has received from TriZetto.
Jim Radiology Billing
Orem, UT

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We help physicians, hospitals and health systems simplify business processes and get accurate payments quickly. We will always look for new ways to help you improve revenue and increase cash flow. We will stay ahead of regulatory changes so your office will never struggle to keep up. All so you can focus on the one thing that really matters: doing what is best for your patients.

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