New Medicare Overpayment Rule: Protect Your Practice

In February, the Centers for Medicare and Medicaid Services (CMS) released new rules regarding overpayments. Historically, overpayments – often referred to as “credits” in the business office – have been identified and addressed at the practice’s own volition. CMS’ Final Rule removes any latitude you may have relied upon in the past, requiring Medicare overpayments to be returned no later than 60 days after being identified. Practice administrators must comply with these new regulations, which further offer specific instructions regarding the identification and lookback period for overpayments, as well as the new protocols for reporting and returning these monies to CMS. With these new rules in place, you need to assess the staff, technology and workflow you have deployed to address any and all payments that do not match your expectations. Join speaker Elizabeth Woodcock and TriZetto Provider Solutions for this informative webinar about complying with CMS’ new regulations – and improving the effectiveness of your business office operation.

  • Understand the elements of CMS’ new Overpayment Rule

  • Identify opportunities to reengineer your staff, technology and workflow to comply with the new regulations

  • Improve the management of credits in your business office


New Medicare Overpayment Rule from TriZetto Provider Solutions on Vimeo.

About the speaker:

Elizabeth Woodcock is an experienced speaker, trainer and author in medical practice management. Elizabeth has focused on medical practice operations for more than 20 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 200,000 physicians and managers. Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder.



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TriZetto Provider Solutions® Powered by Cognizant

We help physicians, hospitals and health systems simplify business processes and get accurate payments quickly. We will always look for new ways to help you improve revenue and increase cash flow. We will stay ahead of regulatory changes so your office will never struggle to keep up. All so you can focus on the one thing that really matters: doing what is best for your patients.

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