How to Keep Your Patient Communication Secure and Compliant in 2018

New technologies are bringing about new concerns with HIPAA compliance. Don't let your fear of HIPAA violations stand in the way of adopting new technologies that can improve your day-to-day operations and assist with ease of communication.
 
Join us for a 60 minute webinar presented by Jim Johnson, President of Live Compliance, to learn about HIPAA and regulatory compliance risks that exist with the use of electronic communication methods such as email, text messaging, patient portals, social media, Skype and more. In this webinar, Jim will discuss simple DOs and DON’Ts, as well as how you can easily keep your practice's electronic communications secure by following a few best practices.
 
Learning Objectives:
This FREE webinar will address the below concerns that are prominent in the healthcare industry today:
  • What to be cautious of sharing on social media.
  • How to use apps like Skype, WhatsApp, Text, Google and Office 365 without violating HIPAA regulations.
  • Does all patient communication outside of the patient portal need to be documented in the patient chart?
  • What to do if a patient leaves a review on a website like Yelp that reveals their own PHI. Should the practice take action in these cases?
  • Safeguards to have in place in the case that a text or email goes to the wrong patient.

Download slides 
 

 
About the speaker: Jim Johnson is the President and Founder of Live Compliance. Live Compliance has been providing HIPAA Compliance services to Covered Entities and Business Associates since 2009. Jim serves the compliance industry with more than 20 years of Information Security background and leadership. Prior to launching Live Compliance, Jim served for 17 years as the Chief Information Officer of an engineering firm. He also served on several boards and became a Paul Harris fellow for Rotary International.
Customer service is big for us, so working with a partner like TriZetto Provider Solutions who shares our concerns and understands that our problems are their problems is important. If we were to go out and develop a new relationship with a different clearinghouse we may not get that.

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