Supporting our clients
during the COVID-19 pandemic

TriZetto Provider Solutions is working to ensure continued high-quality service as we adapt to the current circumstances. We’re a partner you can count on.
A Letter from Leadership

We know our clients need us now more than ever. That’s why we’re doing all we can to put processes in place to ensure that your business needs are met. You can count on us.

Having a heart for service is part of everything we do, and that mentality has only been strengthened during these challenging times. As always, our teams are available and ready to assist you. Stay safe and thank you for trusting us with your business as we work together to weather this storm.

Tom Galle

Products able to accept billing codes related to telemedicine

Communication with partners to ensure business operations are not impacted

Insight from payers and industry leaders to gain real-time information

Customer service teams ready to assist with any and all needs

17,685 total calls answered

Average wait time: only 16 seconds

96% of customer calls answered within 60 seconds or less

Get in touch to learn ways we can help your practice manage your behind-the-scenes needs so you can focus on taking care of patients. Think of us as an extension of your office staff.


We know you’re busier than ever and your staff is stretched thin, so our team of experts is prepared to deliver whatever support you need. The following information is available to help our clients manage their practices.